Good content marketing involves establishing an effective interactive relationship between the client and the company they want to promote . Although we all tend to improve our campaigns based on the results provided by web analytics, we cannot forget that the key to our success lies in knowing how to offer our potential audience what they really want. Many marketing experts forget that working on technical improvements in content marketing loses all meaning if the potential recipients of a campaign won't appreciate the message, simply because it isn't of interest to them. How can we avoid this? There are some basic concepts we can apply to ensure that our content marketing work doesn't fall on deaf ears because it doesn't interest our users. First and foremost, prior research is essential. A thorough understanding of the industry and the target audience is essential . This involves understanding the most important related sites, identifying the most important influencers, and any factors that can generate engagement. Of course, this requires hours of work, but we must keep in mind that it represents a fundamental investment in the campaign. With this information in hand, we can now work on how to generate the need to learn more and consume the product or service we're promoting. A good content marketing expert knows how to generate the necessary empathy to achieve this . Furthermore, it's essential to establish contact with potential users (through forums or social media, for example) to ensure we're offering something they're interested in. The next factor to keep in mind is that visual or interactive content will always connect much better with the audience than plain text. Therefore, creating a format appropriate to the message we want to convey will become a fundamental factor for the success of our content marketing campaign. Giving people what they expect is the foundation that all marketing professionals must remember when connecting with their potential audience. Finally, we cannot forget that the foundation of a successful interactive relationship between customers and the company lies in successfully connecting the objectives of the company to be promoted with those of the audience. Therefore, it's essential to take the precaution of researching which actions will be most profitable in the short and long term , always keeping in mind the need to simultaneously assess the objectives to be achieved and the benefits that content marketing can bring. This is the true key to our success.